ReturnsAllowed
ExchangesAllowed
CancellationsNot allowed
ConditionsTime limit: Report any issue within 48 hours of delivery. Returns and exchanges are accepted within 3 to 7 days
Condition: The bag must be unused, undamaged, with no missing beads, and in its original packaging.
Accepted reasons: Wrong item sent, damage on arrival (customer must send photos or a short unboxing video), or a major defect from your side.
• Not accepted: Change of mind after use, damage from wear or mishandling, or minor differences in bead shine or color caused by photo lighting